Shipping policy

Shipping Policy

Thank you for shopping with Relaxed Root.

We process orders Monday through Friday. Orders are not shipped or delivered on weekends or holidays.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Shipping Time

Once shipped, orders typically arrive within 7–14 business days, depending on your location and carrier conditions.

Please note that shipping times may vary due to factors beyond our control such as customs delays, carrier disruptions, or high-volume periods.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed beyond the expected timeframe, please contact us at relaxedroot@gmail.com and we will assist you.

International Shipping

International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.